Global Account Manager (Life Sciences & Healthcare)
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Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.
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Drive sales improvement through regionally harmonized processes.
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Establish clear understanding of customer expectations and requirements.
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Lead and manage customer presentations and proposals.
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Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.
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Develop and manage after-sales strategy for each of the designated account customers.
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Provide customer-oriented service at all times relating to specific sales and customer expectation issues.
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Contribute to the regional bidding or RFQ process when requested.
- Develop Life Sciences & Healthcare service and products for existing customers and new accounts.
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Minimum 5 years of experience of account management/development and corporate consultative/solution-based sales experience in a service-related industry.
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Familiarity with the International Express/ Air Transportation industry for Life Sciences & Healthcare industry will be strongly preferred.
- Experience in Life Sciences and/or medical device/ pharmaceutical industry with healthcare regulations knowledge will be an added advantage.
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Strong teamwork / collaboration skills.
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Excellent communication, presentation, networking and interpersonal skills.
- Degree in Business or related discipline.
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