Courier
- Role Purpose: Handle daily delivery and collection of shipments to and from our customers
- Complete multiple deliveries and collections of shipment of a variety of weightsSort and prioritise workload(including multiple route sort) to ensure time commitments are met
- Revise and update ETAs in accordance to procedures
- Liaise with SPC / admin team to ensure customer requirement are meet
- Establish relationships with external customers to maintain the grow the business in a positive manner
- Maintain agreed service levels and abide by corrective measures implemented as and when required
- Ensure adequate hand over to other staff at the change of shift to ensure continuity and maintenance of SLAs
- Under tight deadlines, drives vehicle to customer sites, climbs in and out of vehicle, and walks up and down stairs as required to pick up and deliver documents and packages to and from customers according to established procedures, in all weather conditions
- Operate a scanner to record shipping and package information for documents/packages picked up or delivered
- Ensure duty collectables are succesfully collected each day
- Ensure ontime & successful first time delivery
- Generate new business through sales leads
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Functional Experience: 1 - 2 relevant experience
- Have a B2 or above driving license
- Complete high school
- Customer-centric mindset
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Multifarious benefit programs.
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Strong career support & lots of opportunities in an international environment.
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Training: both online and offline with Global DHL Standards.
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Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
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Working together based on DHL values of “Respect and Results”.
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Diverse engagement activities under “Best Day Everyday” – our Health & Well-being program.
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Employee hobby clubs, sports championships.
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