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Telesales Executive - Macau

EX25002F6 Macao City, Macao, Macao, SAR China DHL Express (Macao) Limited Express Full-time Permanent Location Macao City, Macao

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Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Working Location: Macau

Reporting to Sales Manager, you will be responsible for:

Responsibilities:

  • Promote and Sell DHL products and services to customer, and achieve business target, Growth and KPIs as assigned.
  • Perform business activities through carrying out inbound and outbound calling to customers. Customer visit will be on special occasion based on business needs.
  • Retain and develop existing customers and manage all the account related activities including payment settlement, new process implementation, customer data maintenance and resolution for service and business issues if any
  • Support and participate in business programs and execute local and regional projects as assigned

YOUR PROFILE

  • Macau ID holder is a must
  • Diploma holder or above with minimum 2 years’ experience in sales or customer services. Bachelor degree holder with less experience will also be considered
  • Possess strong selling techniques and effective negotiation and influencing skills
  • Strong business acumen and problem solving skill
  • Well-organized, self-motivated, self-confident and able to work under pressure
  • Excellent interpersonal, communication and telephone handling skills
  • Customer centric and result oriented
  • Good command of spoken and written English and Chinese (Cantonese & Mandarin)
  • Proficient PC skills, including MS Word and Excel

OUR OFFER

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!



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