Operations manager

DHL, an award-winning leading supply chain business, is seeking a Transportation Operations Manager to play a vital role managing the execution, direction and co-ordination of all transport matters. This includes but is not limited to managing budgets and holiday allocation, ensuring the fleet is roadworthy and meets legal requirements and ensuring drivers are aware of and work to their assigned duties. This role requires a keen focus on upholding site and DHL compliance standards, ensuring that all operational processes align with company policies.

Are you responsible for ensuring adherence to both Customer and DHL budgetary and performance KPIs in your current role?

If so, this position could be the perfect fit for you!

WHAT DOES THE ROLE ENTAIL?

• Actively work as part of the site management team to achieve Green performance as a minimum; assist the Transport Manager in areas of customer service and general oversight of the operation
• Deputise for the Transport Manager in their absence. Attending morning meetings and acting as a point of contact with the customer
• Managing the service planner to ensure all vehicles are presented for service in their allocated week
• Dealing with defective equipment and gaining authorisation where needed for repairs to be carried out promptly, so as not to affect the depot trailer availability
• Managing Absence – Follow the company systems that are in place to track and manage absence from work of your team.
• Disciplinary / Grievance – Manage the disciplinary process to ensure company procedure is followed and paid suspension, where used, is minimized.

WHAT DO WE NEED FROM YOU?

• A minimum of 5 years' experience in transport operations, with a proven track record of success
• At least 2 years of experience in a similar role, demonstrating expertise and leadership
• Transport operations qualification (CPC or equivalent) is essential
• Exceptional people management skills, with the ability to lead and inspire teams
• Proven ability to thrive in a fast-paced, high-pressure environment, delivering results under challenging conditions

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across Ireland. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.