Air Cargo Screening and Handling Operative

Role Title                           Air Screening and Cargo Handling Operative

Business Unit                  DHL Global Forwarding

Location                            DHL Elm Road, Airport Logistics Park St Margaret’s County Dublin

Scope of Role                  Warehouse handler/Forklift Operator Screening and Cargo Handling

Key Accountabilities: Airline Screening and ULD Pallet building Cargo Handling

• Must have a current IAA Approved Cargo handling Qualification.
• Working in a Life Science environment an advantage.
• Air Security trained.
• Load & Offload Airline Cargo, mark manifests and notify discrepancies and damages.
• Complete any warehouse related documentation for the Air operations team.
• Ensures all warehouse related tasks are performed in the Air freight application in DHL systems (Cargo wise),Thermonet and,FSI
• Ensures all physical barcode scanning is performed as required.
• Seal trailers and note seal numbers on Inbound and outbound Cargo. Known Cargo seal process on imports and exports.
• Ensures good housekeeping daily as per checklist.
• Monitors day to day H&S in the warehouse and highlight areas of concern.
• Facilitates customer & quality audits.
• Work closely with the team lead to manage trailer capacity and check in Drivers within a high security warehouse.
• When trailers are loaded/offloaded make sure that both manifest sheets are marked with any discrepancies and sign the manifest.
• Ensures that all health and safety guidelines and procedures are kept to. Also, that all team members or anyone entering the warehouse has full PPI with Safety first at all times
• Participate in the implementation of operational processes and perform work to the standards of Good Distribution practice (GDP) for Life Science business, as required.
• Ensure operational compliance to all revenue and international trade legislative requirements, in addition to all DGF IE policies and procedures (H&S, Quality, Environmental, HR, etc), and work in a manner that supports the Company environment programme.

Competencies

Relationships with others

• Communicates in an open and honest manner.
• Treats others with respect, develops trust and values diversity.
• Demonstrates sensitivity to diversity, ie culture, gender, age, religion, race disability.
• Develops effective relationships with employees, peers and managers.
• Confidence in dealing with all levels in the business over the telephone and also on a face-to-face basis.
• Ability to remain calm when dealing with difficult people.
• Good listening skills and ability to respond in a clear, respectful manner.

Teamwork

• Commitment to fulfilling their role in a team.
• Supportive approach to other team members.
• Shares information, knowledge, ideas and experience freely with others.
• Commits to team decisions and contributes to building a team spirit.
• Works collaboratively with others to achieve team or business objectives.
• Establishes acceptable levels of quality and quantity of work; reviews, recognizes and supports achievement
• Encourages and motivates team members and work colleagues

Customer Orientation 

• Basis decisions on how his/her actions impact on customers and DHL.
• Builds and maintains effective relationships with customers, suppliers and other departments.
• Focuses on the needs of customer and seeks to meet and exceed expectations.
• Quickly and practically solves problems, seeking advice where necessary. 
• Appreciates what customers want and continuously strives to meet customer expectations.

Problem Solving         

• Identifies issues, problems and opportunities.
• Deep dives to identify root causes of issues
• Applies formal problem solving techniques
• Evaluates risk
• Gathers information and analyses cause and effect.
• Quickly and practically solves problems.
• Establishes effective work processes and measures.
• Documents and communicates awareness of the problem, solution and action taken.

Commitment to Excel       

• Achieves work targets and is willing to take on additional roles/responsibilities.
• Continuously reviews current processes.
• Seeks and is open to feedback from others.
• Always behaves in a manner consistent with DHL's values.
• Demonstrates a positive attitude to change.
• Flexible approach to work.
• Looks for opportunities in a changing situation.
• Provides detailed advice to others.
• Takes initiative to keep skills up to date

Procedural Skills  

• Ability to organize own workload across a range of responsibilities & meet deadlines.
• Ability to select appropriate procedures.
• Ability to follow procedures.
• Ability to meet procedural deadlines.
• Ability to improve an existing procedure.
• Ability to create a procedure.

Attention to Detail 

• Ability to work with lots of data to high level of accuracy.
• Ability to apply high attention to detail to written (text) documents.
• Ability to follow through on procedures and ensure completion

Skills / Qualifications:

• Expected years of experience (Minimum) - At least two years in a similar role

• Expected Qualifications - Fork lift Counter Balance license, IAA Certified screening Agent,IAA Security trained, leaving Certificate a min requirement

The above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company reserves the right to revise or amend duties at any time.About DHL:

DHL is a global market leader in the logistics and transport industry. The DHL Global Forwarding division is an air, ocean and overland freight forwarder. We are present in more than 150 countries in more than 850 locations employing over 30,000 team members globally. Our mission is Excellence Simply Delivered which means that we make every effort to exceed our customers’ expectations offering superior logistics solutions enabling our customers to save time and money.

Why Join DHL:

Our culture is built on Respect and Results. At DHL, you will be part of a strong team that respects its’ employees, society, and environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. As part of our organization you will receive various benefits including pension contributions, long service awards, social activities, education assistance, training, development and more.

DHL Global Forwarding is an equal opportunities employer.