Warehouse Operative

Location : Cedar Drive, Dublin

About DHL:

DHL is a global market leader in the logistics and transport industry. The DHL Global Forwarding division is an air, ocean and overland freight forwarder. We are present in more than 150 countries in more than 850 locations employing over 30,000 team members globally. Our mission is Excellence Simply Delivered which means that we make every effort to exceed our customers’ expectations offering superior logistics solutions enabling our customers to save time and money.

Why Join DHL:

Our culture is built on Respect and Results. At DHL, you will be part of a strong team that respects its’ employees, society, and environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. As part of our organization you will receive various benefits including pension contributions, long service awards, social activities, education assistance, training, development and more.

Scope of Role

• Work as a team of Warehouse Handlers and maintains smooth warehouse operations.
• Handles cargo movement and performs loading and unloading of trucks / containers.
• Plans resources and capacity.

Days & Hours of Work : Monday – Thursday 2.00pm-9.00pm Friday 2,00pm-2.00am Rest Days Saturday and Sunday

Key Activities:

• Takes part in all cleaning functions daily and signs off check sheet
• Ensures contracted suppliers comply with company quality procedures Maintains pro-active communication/relationship with peers/superiors and especially informs superior immediately of discrepancies, problems or non-performance or non observance
• Label Import / Export freight as required.
• Load & Offload domestic and international vehicles, mark manifests and notify discrepancies and damages
• Complete any warehouse related documentation is completed for operation
• Ensures all warehouse related tasks are performed in the Road freight application (Freight soft),Thermonet,FSI
• Action Operational irregularities / customer complaints, and implement corrective actions.
• Ensures all physical barcode scanning is performed as required
• Ensures good housekeeping, bins emptied daily
• Co-ordinates loading of Road Export vehicles on a Saturday, and completes final weekly inventories
• Ordering, stock control, maintenance of warehouse supplies / equipment
• Monitors day to day H&S in the warehouse and highlight areas of concern
• Facilitates customer & quality audits
• Controls DGF bonded warehouse
• Work closely with Yardman to manage trailer capacity and lane control.
• Ensure all import/export manifests and trailer check sheets are printed off for each load.
• When trailers are loaded/offloaded make sure that both manifest sheets are marked with any discrepancies and signed by the person that offloaded the trailer.
• Send all papers and manifests are sent over to Cedar Drive ASAP.
• Ensures that all health and safety guidelines and procedures are kept to. Also that all team members or anyone entering the warehouse has full PP
• Participate in the implementation of operational processes and perform work to the standards of Good Distribution practice (GDP) for Life Science business, as require
• Ensure operational compliance to all revenue and international trade legislative requirements, in addition to all DGF IE policies and procedures (H&S, Quality, Environmental, HR, etc), and work in a manner that supports the Company environment programme

Competencies:

Relationships with others

• Communicates in an open and honest manner.
• Treats others with respect, develops trust and values diversity.
• Demonstrates sensitivity to diversity, i.e., culture, gender, age, religion, race disability.
• Develops effective relationships with employees, peers, and managers.
• Confidence in dealing with all levels in the business over the telephone and also on a face-to-face basis.
• Ability to remain calm when dealing with difficult people.
• Good listening skills and ability to respond in a clear, respectful manner.

Teamwork

• Commitment to fulfilling their role in a team.
• Supportive approach to other team members.
• Shares information, knowledge, ideas, and experience freely with others.
• Commits to team decisions and contributes to building a team spirit.
• Works collaboratively with others to achieve team or business objectives.
• Establishes acceptable levels of quality and quantity of work; reviews, recognises and supports achievement
• Encourages and motivates team members and work colleagues

Customer Orientation

• Basis decisions on how his/her actions impact on customers and DHL.
• Builds and maintains effective relationships with customers, suppliers, and other departments.
• Focuses on the needs of customer and seeks to meet and exceed expectations.
• Quickly and practically solves problems, seeking advice where necessary.
• Appreciates what customers want and continuously strives to meet customer expectations.

Problem Solving

• Identifies issues, problems, and opportunities.
• Deep dives to identify root causes of issues
• Applies formal problem-solving techniques
• Evaluates risk
• Gathers information and analyses cause and effect.
• Quickly and practically solves problems.
• Establishes effective work processes and measures.
• Documents and communicates awareness of the problem, solution and action taken.

Commitment to Excel

• Achieves work targets and is willing to take on additional roles/responsibilities.
• Continuously reviews current processes.
• Seeks and is open to feedback from others.
• Always behaves in a manner consistent with DHL's values.
• Demonstrates a positive attitude to change.
• Flexible approach to work.
• Looks for opportunities in a changing situation.
• Provides detailed advice to others
• Takes initiative to keep skills up to date

Procedural Skills

• Ability to organize own workload across a range of responsibilities & meet deadlines.
• Ability to select appropriate procedures.
• Ability to follow procedures.
• Ability to meet procedural deadlines.
• Ability to improve an existing procedure.
• Ability to create a procedure.

Attention to details

• Ability to work with lots of data to high level of accuracy.
• Ability to apply high attention to detail to written (text) documents.
• Ability to follow through on procedures and ensure completion.

Skills/Qualifications:

Expected years of experience (minimum)

• Two years of experience in a similar role.
• Forklift operating and hand pallet truck operating skills.
• Relevant working safety regulation knowledge.
• Understanding of each customer's needs.
• Capacity to set clear and realistic goals and objectives.
• Leadership and training skills to develop team members

Expected Qualifications:

• Ability to work effectively, independently, and in a team environment.
• IATA Dangerous Goods
• ACSP-trained
• GDP-trained

The above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company reserves the right to revise or amend duties at any time.

DHL Global Forwarding is an equal opportunities employer.