Director Packaging Operations
Director Packaging Operations
Would you like to be an influential leader in a growing and dynamic business unit within DHL Supply Chain?Are you motivated by leading others in a fast-paced contract manufacturing environment?Are you the type of person who takes initiative to solve problems and pursue continuous improvement opportunities?Do you have the desire and experience to develop and lead teams that have direct impact on the company’s growth and profitability?
If so, DHL Supply Chain Packaging Services has the opportunity for you.
Job Description
Maximize the performance of the Packaging Services product by providing leadership, focusing on customer requirements, organizational revenue and profit growth, operational performance, positive workforce motivation, individual development, succession planning.
• Create/ensure customer/vendor contract requirements are clear, correct, and executable
• Ensure necessary documentation and communication with customer
• Deliver profitable organic revenue growth through development of customer solutions
• Visit sites according to the site interaction matrix, ensure similar discipline with direct reports
• Motivate site management to establish a safe, positive work culture
• Take an active role in managing turnover to the appropriate level (among hourly and management staff including agency labor)
• Implement key manager individual development plans and succession plans Process
• Execute projects and strategic initiatives
• Ensure the transfer of best practices throughout the area of responsibility
• Achieve agreed budget, revenue, profit (P&L) for the area of responsibility
• Develop-achieve the annual operating plan and goals for each areas of responsibility
• Ensure compliance to all accounting, operational, regulatory, and administrative policies and procedures
• Monitor service levels and customer satisfaction to ensure performance meets customer and DHL’s (balanced scorecard) contractual requirements
• Participate in the management and planning of regional initiatives
• Ensure resource management / equipment planning processes are properly defined, deployed, and measured
• Create/ensure customer/vendor contract requirements are clear, correct, and executable
• Ensure necessary documentation and communication with customer
• Deliver profitable organic revenue growth through development of customer solutions
• Visit sites according to the site interaction matrix, ensure similar discipline with direct reports
• Motivate site management to establish a safe, positive work culture
• Take an active role in managing turnover to the appropriate level (among hourly and management staff including agency labor)
• Implement key manager individual development plans and succession plans Process
• Ensure the transfer of best practices throughout the area of responsibility
• Achieve agreed budget, revenue, profit (p&l) for the area of responsibility
• Develop-achieve the annual operating plan and goals for each areas of responsibility
• Ensure compliance to all accounting, operational, regulatory, and administrative policies and procedures
• Monitor service levels and customer satisfaction to ensure performance meets customer and DHL’s (balanced scorecard) contractual requirements
• Participate in the management and planning of regional initiatives
• Ensure resource management / equipment planning processes are properly defined, deployed, and measured
Required Education and Experience
• Bachelor’s Degree in Business, Supply Chain, Logistics, or related discipline, required
• 5-10 years of direct packaging operations experience, required
• 3+ years of experience in packaging & displays including packaging design, manufacturing, logistics or merchandising., required
• LEAN/Six Sigma certification, preferred
• Experience in Customer Contract Management, preferred
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
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