Quality Assurance Manager II
QA Manager II
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!
Job Description
Manage and coordinate all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes across a single site. Confirm requests for quality support from the site and communicate policies and procedures. Proactive liaison with customer for quality assurance across site(s). Develop, manage, and oversee site quality resources. Support regional and sector QA and Regulatory Compliance initiatives, as required. Support validated processes as applicable for regulated hardware, equipment, and software systems.
Responsibilities
- Oversee the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and developing and maintaining standard operating procedures/work instructions.
- Oversee regulatory licenses, permits, and registrations process.
- Manage and provide oversight for regulatory compliance with regards to products handled and services performed at site by assessing performance to cGxP, the contract (OSA, QAA/ TA), and customer requirements as applicable, reporting the results to executive management
- Ensure that systems and equipment are validated (if applicable) and change control processes maintained
- Lead key regulatory, customer and 3rd party audits.
- Monitor the training and development of site associates to ensure compliance to processes and regulations
- Manage Quality Technicians within the site, as applicable.
- Hire, train, and develop QA Supervisor, QA Specialist, QA Tech I, QA Tech II roles.
- Track and maintain quality assurance metrics for the organization.
- Act as primary customer contact for QA related issues/initiatives as needed.
- Track, monitor, and report quality assurance metrics for the site.
- Monitor the training and development of site associates to ensure compliance to processes and regulations
- Develop, distribute and maintain regular management reports.
- Lead and support cross functional continuous improvement projects/continuous improvement activities/workshops
- Ensure customer service and business standards requirements are met daily
- Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis
Required Education and Experience
- Bachelor’s degree in a related field or 1+ years relevant work experience
- Less 5+ years of relevant experience in a regulated environment (e.g. FDA USA, Health Canada, etc) or ISO 9001 (or industry equivalent) compliant or certified
- 3-5 years of supervisory or management experience (preferably supervising/managing a quality system in a complex/matrix organization)
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
Get tailored job recommendations based on your interests.
Profile recommendations
Similar Jobs
-
Quality Assurance Manager II
Location Manchester, Pennsylvania, 17345, United States of America 84 Zions View Road, Manchester, Pennsylvania, 17345, United States of America Category Operations Posted Date 02/05/2025
QA Manager II . Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Conn...
-
Quality Assurance Manager II
Location Manchester, Pennsylvania, 17345, United States of America 84 Zions View Road, Manchester, Pennsylvania, 17345, United States of America Category Operations Posted Date 03/19/2025
QA Manager II . Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Conn...
-
Transportation Manager II
Location Baltimore, Maryland, 21221, United States of America 8415 Kelso Drive #300, Baltimore, Maryland, 21221, United States of America Posted Date 03/31/2025
Seeking experienced Transportation Manager who has managed a medium size fleet of tractors, trailers, and CDL A drivers. Experience with drayagee, port operations, and local routes is preferred. Tr...
-
Operations Manager I - Distribution
Location Lancaster, Pennsylvania, 17601, United States of America 1800 Cloister Dr, Lancaster, Pennsylvania, 17601, United States of America Category Operations Posted Date 03/14/2025
Candidates with experience leading salaried teams, preferred. Operations Manager I. As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient o...
-
Operations Manager I - Distribution
Location Palmyra, Pennsylvania, 17078, United States of America 500 N Lingle Ave, Palmyra, Pennsylvania, 17078, United States of America Category Operations Posted Date 02/25/2025
Operations Manager I. As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond da...
-
Operations Manager I - Distribution
Location Mechanicsburg, Pennsylvania, 17050, United States of America 101 Commerce Dr., Mechanicsburg, Pennsylvania, 17050, United States of America Category Operations Posted Date 03/24/2025
Preferred candidates will have experience leading salaried teams. Operations Manager I. As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficie...
-
Logistics Planner
Location Mechanicsburg, Pennsylvania, 17050, United States of America 260 Salem Church Rd, Mechanicsburg, Pennsylvania, 17050, United States of America Category Operations Posted Date 03/05/2025
Logistics Planner. Transportation is a pillar for any supply chain, and at DHL Supply Chain you are a part of everyday life; because a storm or the breakdown of a truck shouldn’t stop our customer’...
-
Operations Supervisor - Distribution
Location Alburtis, Pennsylvania, 18011, United States of America 8801 Congdon Hill Drive, Alburtis, Pennsylvania, 18011, United States of America Category Operations Posted Date 03/25/2025
3-day work week! Friday, Saturday, Sunday. Hours: 5:00 PM to 5:00 AM. Operations Supervisor - Distribution. As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring...
-
Operations Supervisor - Distribution
Location Mechanicsburg, Pennsylvania, 17050, United States of America 350 Salem Church Road, Mechanicsburg, Pennsylvania, 17050, United States of America Category Operations Posted Date 03/26/2025
Operations Supervisor - Distribution. As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibi...
Jobseekers Also Viewed
-
Quality Assurance Manager II
Location Manchester, Pennsylvania, 17345, United States of America Category Operations Posted Date 02/05/2025
QA Manager II . Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Conn...
-
Sr HR Representative
Location Manchester, Pennsylvania, 17345, United States of America Category Human Resources Posted Date 03/17/2025
Sr HR Representative. Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business and people related issues?Do you take an energetic and infl...
-
Operations Manager I - Distribution
Location Lancaster, Pennsylvania, 17601, United States of America Category Operations Posted Date 03/14/2025
Candidates with experience leading salaried teams, preferred. Operations Manager I. As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient o...
-
Traffic Clerk
Location Palmyra, Pennsylvania, 17078, United States of America Category Administration Posted Date 03/26/2025
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, gr...
-
Forklift Operator
Location Elizabethtown, Pennsylvania, 17022, United States of America Category Operations Posted Date 03/24/2025
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, gr...