Executive

Key activities

Assist Control Tower Lead to achieve customer KPIs / Transport agreed KPIs. • Focus on tracking Delivery Performance and Visibility • Liaise with internal stake holders e.g. Network Operation Team, CDM Team. • Coordinate with multi locations team for smooth operations. • Provide seamless shipment visibility to customers through My supply Chain portal • Provide inputs for performance Dashboard on various parameters Transport Management Skills • Monitor the Delivery KPI’s against agreed KPI’s and Service Quality • Maintain Transport KPIs. • Tracking undelivered and ageing shipments, focus on timely closure thru coordination with Site Ops / CDM /PM Team • Exception Management viz coordinate with Network Ops Team for deviation /shipment missing the EDD for priority closure • Tracking Milestone performance in TMS System and system process compliance • Focus on usage of Tech solutions Viz DC App / RPA Boat to provide real time /milestone based tracking • Coordinate with XD team for bridging the gap if any. • Tracking POD Performance including timeliness and quality

Skills / Qualifications

• Communications Skill • Presentation skills • Advanced MS Office excel skills • Knowledge of transport business • Organization & Planning • Decision Making & Problem Solving • Customer / Partner Orientation • Knowledge Management • Assertiveness • Able to work in Matrix Environment • Strong Operations execution knowledge