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Operation Executive

AV-284302 Gwalior,Madhya Pradesh,India Blue Dart Express Limited eCommerce Solutions Full-time 48 Permanent Location Gwalior, Madhya Pradesh, India

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JOB DESCRIPTION
Operational

• Responsible for all operational activities for DP/ Apex/Etail/International shipments, in terms of inbound, outbound and transit operations for the Air Hub
• Ensure timely and accurate connections of loads onto the approved air network
• Ensure timely and accurate dispatch of inbound loads from BDA /Commercial flights to the respective service centers
• Ensure timely, accurate and profitable delivery of all shipments to customers
• Manage all cases of network changes, delay, priority runs, misconnections etc. and communicate the same to the concerned PUD Centers / Service Centers
• Handle all exception cases for Apex shipments and ensure closure of the same in collaboration with relevant departments
• Handle all internal/ external communications during the shift for smooth operations
• Conduct daily staff briefings, including communication regarding any operational changes in the Apex shipments to the concerned staff employees
• Oversee the work of loaders, tally staff and carting staff at the Hub to ensure adherence to the operational workflows and Standard Operating Procedures (SOPs)
• Oversee vehicle placement at bays and supervise the carting and tally operations for shipments
• Ensure accurate input of data during the tally processes
• Monitor loading activities and ensure safe handling of shipments as per SOPs by loaders
• Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound,         outbound and transit Apex loads during the shift
• Monitor performance of staff for Apex operations and support in conduct of regular trainings for regular staff, PDAs, loaders, etc. in line with the training              programmes designed centrally

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