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Assistant Manager – Retail Sales

AV-280175 Chennai,Tamil Nādu,India Blue Dart Express Limited eCommerce Solutions Full-time 48 Permanent Regional travels Location Chennai, Tamil Nādu, India

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JOB DESCRIPTION

Assistant Manager – One Retail

Job Title

Assistant Manager – Retail Sales

Function

Sales

Reporting to

Manager – One Retail

1. Purpose

Responsible for driving the branch revenues of one-retail/Store sale through effective sales process management

2. Key Responsibilities

Responsibilities

Operational

·       Drive One-retail revenues in the branch through the branch and area teams.

·       Implement One-Retail product-specific sales and marketing plans for driving revenues, market share and profitability of the One-retail product in the branch

·       Meet One-retail product yield targets in the branch; Identify issues, if any, and develop plans to meet the set yield targets

  • Ensure that the branch achieves collections as per set logic remittance and DSO target
  • Ensure updation of prospects details in saffire software package on a daily basis
  • Communicate & interact with internal & external customers on service issues

People

  • Provide direction, guidance and support to employees within the One-retail product team in the branch to help them discharge their duties effectively
  • Ensure that the One-retail product team in the branch is adequately staffed as per the manpower requirements


3. Key Result Areas and Key Performance Indicators

S.No

Key Result Areas

Key Performance Indicators

1.

Growth in Branch Revenues

·   % achievement on product-wise revenue targets in the branch

·   Achievement of yield targets (Yield / piece) for the product

2.

Drive Market Growth

·   % increase in revenues from certain identified Industry Segments (e.g. Automotive, Life Sciences, etc.) / identified customers within the branch

3.

Drive Sales capability, productivity and adherence to process

·   Adherence to Sales KPIs

4.

Ensure Effective Development of New Products

·   Support in new Product Development and launch in region as per plan

5.

Ensure Performance Driven Culture

·   Adherence to Performance Management system timelines and guidelines

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