Analyst - Partner Channel
Job Title: Analyst – Partner Channel
Function: Sales
Reports To: Manager - Rise (Emerging Markets)
Location: Mumbai, India
About Blue Dart Express India
Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We pride ourselves on innovation, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced and ever-evolving logistics environment.
Position Overview
The Analyst – Partner Channel will be responsible for supporting the sales operations planning function and revenue generation through the development of Management Information Systems (MIS) and Decision Support Systems. This role requires close collaboration with regional sales teams and cross-functional departments to execute sales programs effectively and drive operational efficiency.
Job Purpose
- Provide data support systems for MIS and decision-making to drive sales efficiency across various product types.
- Coordinate with regional and HQ cross-functional teams to implement sales initiatives and programs impacting future revenue streams.
- Track and analyse sales performance metrics and KPIs to enhance sales planning and operational efficiency.
- Generate actionable insights to improve sales strategies and optimize processes.
Key Responsibilities
1. Data Analysis & Insights:
- Track and monitor performance metrics and KPIs related to sales operations and planning.
- Utilize data analytics to identify trends, accuracy gaps in planning, and opportunities for process improvement.
- Ensure high data accuracy for effective decision-making.
- Work closely with the Pan-India sales team to align sales operations and planning activities.
- Coordinate with internal teams (Finance, Marketing, and Logistics) to drive seamless execution of sales initiatives.
- Prepare daily, weekly, and monthly reports on sales operations and planning performance for senior management.
- Maintain and enhance Management Information Systems (MIS) for accurate and real-time data visibility.
- Provide data-driven insights and recommendations for continuous process improvement.
- Support the development and execution of programs enhancing sales efficiency and operational effectiveness.
Key Competencies & Skills
Technical Skills:
- Expertise in data analytics and sales performance tracking.
- Strong understanding of MIS development and reporting tools.
- Ability to leverage BI tools for deep data analysis.
Behavioural Skills:
- Analytical Thinking: Ability to interpret data and derive insights for strategic decision-making.
- Adaptability: Ability to thrive in a fast-paced and dynamic business environment.
- Results-Driven: Strong focus on achieving performance targets and driving continuous improvement.
- Effective Prioritization: Skilled at managing multiple priorities to meet business goals.
Job-Specific Competencies:
- Relationship Management: Strong interpersonal skills to foster collaboration with key internal stakeholders.
- Team Collaboration: Proven ability to work with cross-functional teams (Sales, Finance, Marketing, etc.).
Qualifications
Education Level:
- Bachelor’s degree (mandatory, Tier 1 institute preferred).
Experience Level:
- 5-10 years of experience in Sales & Operations Planning, Supply Chain Management, or Sales Operations.
- Proven track record in managing sales operations processes and collaborating with regional sales teams.
- Industry experience in logistics or e-commerce with a strong understanding of sales operations and planning.
- Advanced proficiency in MS Excel, BI tools, and MS PowerPoint for data analysis and reporting.
Key Performance Indicators (KPIs)
Key Result Area | Key Performance Indicators (KPIs) |
Data Visibility | Providing daily/weekly/monthly reports with comprehensive insights to senior management. |
Data Analysis | Generating actionable insights to drive sales efficiency and decision-making. |
Data Accuracy | Ensuring the highest level of accuracy in all sales-related data and reports. |
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