Who we are:
Since 1999, DHL Consulting has been an essential part of the world's most international company, the DHL Group. We provide a broad range of management consulting services to all DHL business units and global functions with unparalleled access to its top management. People are our biggest asset. Our team embraces diversity, collaboration, and the pursuit of excellence for our customers. With more than 130 consultants working out of three offices in Germany, Singapore, and the USA, our consulting teams work on assignments from all over the globe.
DHL Data & Analytics is focusing on leveraging data to create business value. The service line consists of a dynamic, innovative, and globally diverse team with approximately 120 talented professionals, including Data Engineers, Cloud Engineers, DevOps Engineers, Data Scientists, and Architects. With presences in Singapore and Italy, Bonn, Germany serves as DHL Data & Analytics headquarters. DHL Data & Analytics aims to promote a data-driven culture and advance digitization within the DHL Group.
The opportunity in a nutshell:
You will be a core member of DHL Consulting’s HR & COO team, overseeing professional development for both DHL Consulting and DHL Data & Analytics, by partnering closely with the senior management team. In your role, you identify company-wide developmental needs to drive training initiatives. You will actively search, creatively design, and implement effective methods to enhance the development of employees. You are based in Bonn, and some travel within Germany will be required to facilitate training.
What you'll do:
- Manage and continuously improve the people development process including preparation of bi-annual People Development Conferences for both organizations and management of performance-related data (e.g., PowerBI Dashboards).
- Drive the adoption of a continuous feedback process including change management.
- Evaluate individual and organizational development needs incl. reporting.
- Drive and improve various learning methods companywide (e.g., training catalog, coaching, online trainings, DHL Certified resources, external trainings) and develop partnerships with external training providers.
- Contribute to company-shaping initiatives in close collaboration with Consulting/Data & Analytics colleagues.
- Act as coach and advisor to employees regarding training and development planning.
- Develop and manage in-house training courses in cooperation with external providers.
- Plan and participate in selected internal trainings as a facilitator.
- Manage and advise resources supporting you in professional development and training execution.
- Monitor and evaluate trends on best practices to ensure the effectiveness and quality of our development and training processes.
- Support active talent management in co-operation with global Talent Managers and serve as a contact for employees in terms of DHL Group internal placement.
- Identify and lead projects aimed at improving the effectiveness and efficiency of our processes when needed.
- Develop and track the L&D budget including negotiating contracts.
- Advise management on internal communication/change management needs.
Qualifications:
- University degree with outstanding academic results.
- Minimum five years of relevant work experience in the professional services sector, ideally as a consultant or as a Professional Development and Training Professional in consulting context.
- Strong knowledge of best practices in people development and learning; a coaching certification would be a plus.
- Experience in project management and proven ability to think creatively when developing new concepts.
- Excellent communication and negotiation skills; sharp business acumen.
- Strong team player and persuasive personality with the ability to quickly build rapport with employees, internal stakeholders, and vendors.
- Entrepreneurial mindset, with a passion for defining innovative approaches to enhance professional development and training practices.
- Fluency in English (written and spoken); fluency in German is a plus.
- International work experience is desired.
What we offer:
- At DHL Consulting, we foster a welcoming and inclusive work environment where employees can feel comfortable and be themselves. We believe in creating a positive and enjoyable atmosphere that promotes collaboration and teamwork.
- We value the power of ideas and insights. Our team is encouraged to think critically, challenge the status quo, and contribute innovative solutions that make a real impact on our clients' businesses.
- We provide a supportive environment that encourages employees to take risks, explore new ideas, and learn from their experiences. We believe in continuous learning and personal development, offering various opportunities for growth and advancement.
- We prioritize the growth and development of our employees. Through our comprehensive training programs, workshops, and e-learning resources, we provide the necessary tools and knowledge to enhance professional skills and expertise.
- We offer a flexible work arrangement that combines remote work and office presence. This allows employees to enjoy the benefits of both environments, promoting work-life balance and adaptability.
- Our office space is newly renovated, providing a modern and comfortable work environment. We strive to create a space that inspires creativity, productivity, and collaboration.
- We offer a competitive salary package that includes various benefits to ensure the well-being and satisfaction of our employees.
- We understand the importance of easy and convenient commuting options. Depending on your preference, we provide options such as a job ticket for public transportation, parking space with a monthly fee, or even bicycle leasing.
- As part of the DHL Group, employees at DHL Consulting have access to corporate benefits such as a company pension plan to secure their future and DHL daycare facilities to support working parents.
- Our weekly activities, including sports like soccer and volleyball, as well as fitness classes like pilates, provide opportunities for employees to unwind, stay active, and foster connections with colleagues.
Please submit it in English, including your CV, cover letter, academic and high school records, and your reference letters (if applicable).
If you are excited about this opportunity, please apply. Do not hesitate to reach out to us if you have any questions via Email: dhlconsulting-careers@dhl.com
As an equal-opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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