Regional Operations Support & Service Supervisor

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Location: Remote (Covering East Midlands & South East of England)
Contract Type: Permanent (Full-Time)
Shift pattern: Monday- Friday (occasional weekend work will be required
Salary: £27,000 - £32,000 depending on experience

Grade: M

This role requires travelling to multiple live operational prison environments within the East Midlands and South East of England, and you will be in direct contact with inmates who are currently serving a sentence. You will be required to undergo an enhanced security vetting process if you are to be successful for this position.

HMPPS provides prisoners with the means to order goods using their own funds. At DHL, our role is to manage the picking, packing and distribution of these orders. No two days on our HMPPS contract are the same! You will play an integral role in the prisoner's lives, working with a diverse team to support their rehabilitation.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;

Role Purpose:

• Provide operational support across warehouses and service locations by covering staff absences, filling gaps, and delivering training
• Assist Warehouse Managers with onboarding, staff development, and recruitment.
• Support the Regional Operations Manager and Head of Operations with canteen-related issues at DHL and HMP sites, while contributing to project delivery and continuous improvement
• Ensure adherence to health and safety standards and assist in the implementation of operational strategies.
• Ensuring all relevant DHL operational documents are completed accurately/timely inclusive of change requests.
• Ensure all delivery queries are reported to Warehouse Manager/Supervisors/Transport Team.
• Comply with all Prison Service regulations, including security.

You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

Requirements:

• Logistics or similar engagement level job preferable but not essential
• Experience of managing a Team
• Excellent Time Management skills and ability to prioritise workload
• Strong communication skills both verbal and written
• IT skills and working knowledge of Microsoft Packages
• Full Valid UK Driving License - and use of own vehicle

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

#UKIDSC