Senior Associate - Customer Data Management
- To ensure all CMF requests received from Business Partners are completed.
- To ensure all Tariff requests received from Business Partners are completed.
- To ensure System update such as reference data , fuel surcharge, RARG received from Business Partners , Area or Regional office are completed.
- To ensure all CMF mass updates are completed To support GPI and SPA updates.
- Ensure all queries actively and aggressively solved in timely manner -Recommend process improvements to the senior Ensure the execution of processes, related to Billing, in accordance with SLA’s, aiming to achieve the strategic objectives for the Billing operation in the own department.
- To work on own initiative, under pressure and according to prescribed deadlines Contribute to achieve team KPI Ensure timely update, implementation and compliance with all SOPs and IC
- Fresh graduates are welcome to apply.
- Proficient in English (verbal and written).
- Candidate must possess at least a Diploma or Degree.
- Knowledge in Billing and Business processes is preferable.
- Good Knowledge of MS Office including strong command on MS Excel.
- Demonstrating a high level of commitment, energy, resilience and tenacity in doing the job
Nastav si doporučení pracovních pozic na míru podle svých zájmů.
Doporučení profilu
Podobné pracovní pozice
-
Senior Associate - Customer Query
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
To ensure customer queries from multiple channels are attended promptly in line with set standards with dedicated attention on inbound calls and (e-) mails in call center environment. To provide pr...
-
Senior Associate - Customer Query
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
To ensure customer queries from multiple channels are attended promptly in line with set standards with dedicated attention on inbound calls and (e-) mails in call center environment. - To provide...
-
Senior Associate - FKAD
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
Job Purpose. Manage and control the Asia Pacific OtC processes for DHL’s largest Strategic, MNC and CSI customers, guaranteeing continuous cash flow, customer satisfaction, elimination of errors at...
-
Senior Associate - Billings
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
Check and analyze incoming files, requests and queries. Validate shipment data and maintain/rectify the record. Liaise with internal and external contacts to request and follow-up account number or...
-
Senior Associate - Billings
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
Check and analyze incoming files, requests and queries. Validate shipment data and maintain/rectify the record. Liaise with internal and external contacts to request and follow-up account number or...
-
Senior Associate - Billings
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
Check and analyse incoming files, requests and queries. Validate shipment data and maintain/rectify the record. Liaise with internal and external contacts to request and follow-up account number or...
-
Senior Associate - Quality
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
Reconcile invoiced information with payment data accurately and timely. Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements. Appropriate hand...
-
Senior Associate - Quality
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
Reconcile invoiced information with payment data accurately and timely. Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements. Appropriate hand...
-
Senior Associate - Billing
Location Petaling Jaya, Selangor, Malaysia Kategorie Finance a controlling
Service Delivery. Timely and accurate completion of incoming requests and queries from business partners and other stakeholders, in accordance with the agreed SLA. Perform validation and maintenanc...
Prohlížet také ty, co práci hledají.