Business Development Manager UAE
DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.
So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.
We are offering an exciting opportunity for the position of Business Development Manager. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.
What will your responsibilities be?
- Commercial responsibility for the Supply Chain services offerings for the country.
- Management of the sales force (Business Development and Account Management) within the country.
- Defining and delivering the country sales strategy and driving through the necessary changes to help grow sustainable business.
- Country responsible for developing country sales guidelines and improving sales standards, the sales effectiveness, Major Projects and C4L agenda.
- Accountability for new business growth and renewals.
- Develop and leverage constructive relationships with key customer stakeholders of most important accounts within area of responsibility.
- Support of local sales force in customer interaction to drive Supply Chain's growth agenda.
- Collect feedback from customers in order to improve processes and overall sales performance
- Lead and deliver large transformational deals.
- Cooperation with other leaders of other functions involved in sales process (e.g. IT, HR, Finance, Legal, Real Estate, etc.) to continuously improve the sales process, production of deliverables (e.g. solutions, proposals, etc.) and to ensure required resources are available.
- Break down global/ regional strategy to develop local/cluster sales strategy and set the guidelines to sustainable grow business.
- Identify promising sales areas and upcoming industry trends and direct sales force towards target accounts and (sub-) sectors.
- Support development of regional sales strategy and product development.
- Budgeting and resource planning for local sales force in alignment with the Space2Lead Methodology.
- Ensure sales effectiveness.
- Participate in customer satisfaction and value assessment meetings with key customers
Coordinate actions in case of major operational issues with large accounts. - Ensure management of the renewal agenda through the account management.
- Min 10-15 years of experience in logistics and very good knowledge of DSC competitors
- Experience in other division (e.g. GCS, DGF, etc.) beneficial
- Strong supply chain knowledge and understanding, commercially aware.
- Board level engagement and credibility - Must understand end to end supply chain, and the challenges of successfully driving change within complex organizations.
- Sales experience and in addition at least one of Operations or Solutions Design.
- Senior supply chain roles as a provider or a contractor, multi sector.
- Ability to develop and articulate strategic plans.
- Effective internal and external communication and ability to navigate in a matrix organization
- Business development in a multinational environment.
- Fluent in written and spoken English.
- Self-motivated with a strong work ethic.
- University degree or equivalent.
- Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other
- Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain
- Competitive salary package and benefits.
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