Manager, Strategic Partnership Office

About us

Job location: Shanghai, China

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

1. Partnership Management and Governance

• Serve as SPOC: Act as the primary point of contact for our China partnership, ensuring seamless communication and collaboration across relevant stakeholders.
• Manage Service Agreements: Oversee the execution and management of all service agreements and ensure all commitments are met.
• Coordinate Contractual Matters: Support in the negotiation, validation, and renewal of all partnership-related contracts, including those concerning procurement, legal, and other relevant departments.
• Escalation Management: Proactively manage partnership-related escalations and address issues promptly, providing fact-based recommendations for resolution.
• ExCom and SPO Meetings: Organize, prepare, and present materials for regular Executive Committee (ExCom) meetings

2. Compliance and Controlling

• Data Protection: Act as the Data Protection Personnel for DSC China Team, ensuring that data privacy and protection regulations are adhered to.
• Compliance Monitoring: Ensure adherence to the Partnership Code of Conduct and perform audits as necessary. Ensure compliance with local regulations.
• Brand Protection: Safeguard DHL’s brand and trademarks related to supply chain operations in China, Hong Kong, and Macau.

3. Planning & Development and Strategic Projects

• Partnership Development: Identify and implement ideas to add value to our partnerships
• Support Strategic Development: Assist in scoping, planning, and managing strategic development projects, including market assessments, SWOT analysis, due diligence, business case analysis (BCA), and stakeholder management.

Requirements

Qualifications:

• Education: Bachelor’s degree in business administration, Logistics, Supply Chain, or related field. MBA or advanced degree is a plus.
• Experience: Minimum 5-7 years of experience in managing strategic partnerships, preferably in the logistics or supply chain industry.
• Skills:
  • Strong project management and organizational skills.
  • Excellent communication and interpersonal skills, with the ability to interact with senior management, partners, and internal teams.
  • Solid understanding of commercial agreements, contract
  • Knowledge of regulatory frameworks in China, Hong Kong, and Macau (Data Security Law, Anti-Trust, etc.).
  • Ability to analyze and provide strategic insights based on market intelligence.
• Languages: Fluency in English and Mandarin is required.