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Courier

EX2400DEN Ho Chi Minh City, Ho Chi Minh City, Vietnam Category Operations Posted Date 03/05/2025 Executives Full-time Permanent Flexible Working Times Express DHL-VNPT Express Ltd. Travel required more than 75%

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Description
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS
  • Role Purpose: Handle daily delivery and collection of shipments to and from our customers
  • Complete multiple deliveries and collections of shipment of a variety of weightsSort and prioritise workload(including multiple route sort) to ensure time commitments are met
  • Revise and update ETAs in accordance to procedures
  • Liaise with SPC / admin team to ensure customer requirement are meet
  • Establish relationships with external customers to maintain the grow the business in a positive manner
  • Maintain agreed service levels and abide by corrective measures implemented as and when required
  • Ensure adequate hand over to other staff at the change of shift to ensure continuity and maintenance of SLAs
  • Under tight deadlines, drives vehicle to customer sites, climbs in and out of vehicle, and walks up and down stairs as required to pick up and deliver documents and packages to and from customers according to established procedures, in all weather conditions
  • Operate a scanner to record shipping and package information for documents/packages picked up or delivered
  • Ensure duty collectables are succesfully collected each day
  • Ensure ontime & successful first time delivery
  • Generate new business through sales leads

YOUR PROFILE
  • Functional Experience: 1 - 2 relevant experience
  • Have a B2 or above driving license
  • Complete high school
  • Customer-centric mindset
OUR OFFER
  • Multifarious benefit programs.
  • Strong career support & lots of opportunities in an international environment.
  • Training: both online and offline with Global DHL Standards.
  • Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
  • Working together based on DHL values of “Respect and Results”.
  • Diverse engagement activities under “Best Day Everyday” – our Health & Well-being program.
  • Employee hobby clubs, sports championships.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!

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