Central Hub Supervisor

Customer Internal

• Transportation team
• Depots and delivery team
• Security and safety
• Customer service

Process

• Ensure unloading product from customer’s premise and/or depots with safety and caring while moving to operational work floor.
• Ensure an accuracy number of product receiving feed product in operational floor to the right station as operational procedure saying. Ensure staff on each station complete their job correctly
• Supervise staff on operational floor, to make sure clearly understanding on the process
• Ensure machine and equipment is ready to run operationally
• Implement a test run an equipment before time of exactly start operational on daily basis
• Ensure sorting product to the right depots/destination
• Ensure completion of loading to shuttle truck within time line
• Corporate and work with safety officer in term of safety issue in the operational floor
• Corporate and work with security officer regarding security issue
• Corporate and work with customer service to support customer’s successful
• Implement the contingency plan if necessary as rule and regulation mentioned
• Must be able to work extended hours as assigned by superior
• Must be flexible to work various shifts, weekends, or irregular shifts

People - Management

• Preparation the staff’s working shift schedule
• Coaching and training staff whether in class or on the job training.
• Establish the KPI to staff, achievement and to align with central hub’s goal.
• Complete staff evaluation
• Provide development plan for staff as per dimension career path

Skills/Qualification

• 3-5 years experienced for supervisory level
• Degree or Diploma (preferable)
• Leadership:  Able to lead team to achieve the functional goal. To drive and manage staff motivation
• Coaching and mentoring: Able to advice and coach well staff in responsible area to clearly understand company objective
• Communication: clearly communication to team whatever such policy, procedure, and cross functionally etc
• Teamwork: Works cooperatively with others to achieve target and objective
• Planning & Organizing: Plan and organize operational functional the work station with a suitably resources
• Results Orientation: Able to achieve the KPIs as set up by superior and drive the team to be accomplished
• P&L:  Efficiencies mange overtime, consumable materials, utility, zero damage and missing, be participated team in term of all aspects related to cost management.
• Willing to work night shift