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Internship - Net Promoter Analyst

EX2200BOR Kuala Lumpur - Kulco, Selangor, 50672, Malaysia Category Strategy and Management Posted Date 03/05/2025 Operatives Full-time Temporary Express DHL Express (Malaysia) Sdn. Bhd. No travel required

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Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

  • To perform Net Promoter Analyst (NPA) Analysis
  • Assisting with 2nd Caller Survey.
  • Support NPA reporting, support NPA / First Choice continuous improvement projects, Training coordination, support ICCC – Broadcast, Basic analysis etc.
  • Continuous improvement mindset andcreative thinking.

YOUR PROFILE

  • Bachelor Degree student
  • Final year student
  • Minimum CGPA 3.00 and above
  • Internship duration minimum 3 - 6 months

Do you see a personal challenge in these versatile and reponsible tasks? Then apply now!
We look forward to receiving your application!

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