Operations Controller
Position: Operations Clerk
Contract Type: Permanent– 40 hours per week
Location: Newtownabbey
Shift: waiting for confirmation
Hourly rate: £12.21 per hour
Why choose DHL eCommerce UK?
Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role:
Ensure detailed and correct documentation to support the running of drivers and the depot, including completing pre-briefs and debriefs, challenging discrepancies and general administrative duties.
Key Role Responsibilities:
- Facilitating inbound and outbound deliveries
- Driver brief and debrief with scanners
- Handling driver and customer queries
- Handling and sorting of parcels
- Data inputting and administrative duties
- Taking and managing customer calls
The ideal candidate will have:
- Excellent multi-tasking skills, work well under pressure
- 1-2 years’ experience working within the transportation or logistics industry is beneficial
- Excellent verbal and written communication
- Knowledge of Microsoft Office is essential
What about career development?
We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV
Our approach to Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
