Express Centre Representative
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS
Reporting to Express Centre Officer, you will be responsible for the ServicePoint operations and provision of quality customer services to our customers -
Responsibilities -
- handle and maintain daily ServicePoint operations, including queue management, drop-off shipment and collection handling, shipment check, payment collection, etc.
- handle enquiries of walk-in customers and provide quality customer services to win Happy customers with high satisfaction and loyalty
- generate revenue through upselling and cross-selling of cash shipment and, value-added services or referrals to appropriate sales teams
- introduce sales promotional programs to walk-in customers or through calls when needed
- perform general clerical support such as data entry, reporting etc.
- support ad-hoc projects or tasks assigned by superior
|
|
YOUR PROFILE
- HKALE / HKDSE or equivalent with full certificate
- Minimum 2 years working experience, experience in retail / counter services is an advantage
- Willing to perform shift duty and occasionally travel between ServicePoints
- Effective interpersonal, good communication and telephone handling skills
- Good command of spoken and written English and Chinese (Cantonese and Mandarin)
- Familiar with PC skills and Chinese word processing
OUR OFFER
- Strong career support in an international environment
- Great culture and colleagues
- Multifarious benefit program
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!
Personal Information Collection Statement pertaining to Recruitment
DHL Express (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html
By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.
All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.
You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com
Get tailored job recommendations based on your interests.
Profile recommendations
Similar Jobs
-
Operations Supervisor - Distribution
Location Lancaster, Pennsylvania, 17601 1800 Cloister Dr, Lancaster, Pennsylvania, 17601, Estados Unidos de América Category Operaciones Posted Date 03/04/2025
We have a second-shift opening currently: shift open is approximately 3pm-11:15pm. Candidates with Supervisory experience preferred. Candidates bi-lingual in Spanish and English a plus. Operations ...
-
Operations Manager I - Distribution
Location Lancaster, Pennsylvania, 17601 1800 Cloister Dr, Lancaster, Pennsylvania, 17601, Estados Unidos de América Category Operaciones Posted Date 03/14/2025
Candidates with experience leading salaried teams, preferred. Operations Manager I. As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient o...
-
Operations Manager I - Distribution
Location Palmyra, Pennsylvania, 17078 500 N Lingle Ave, Palmyra, Pennsylvania, 17078, Estados Unidos de América Category Operaciones Posted Date 02/25/2025
Operations Manager I. As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond da...
-
Operations Manager I - Distribution
Location Mechanicsburg, Pennsylvania, 17050 101 Commerce Dr., Mechanicsburg, Pennsylvania, 17050, Estados Unidos de América Category Operaciones Posted Date 03/24/2025
Preferred candidates will have experience leading salaried teams. Operations Manager I. As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficie...
-
General Manager I - Distribution
Location Lancaster, Pennsylvania, 17601 1800 Cloister Dr, Lancaster, Pennsylvania, 17601, Estados Unidos de América Category Operaciones Posted Date 01/20/2025
General Manager I - Distribution. As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go b...
-
Logistics Planner
Location Mechanicsburg, Pennsylvania, 17050 260 Salem Church Rd, Mechanicsburg, Pennsylvania, 17050, Estados Unidos de América Category Operaciones Posted Date 03/05/2025
Logistics Planner. Transportation is a pillar for any supply chain, and at DHL Supply Chain you are a part of everyday life; because a storm or the breakdown of a truck shouldn’t stop our customer’...
-
Director Packaging Operations
Location Annville, Pennsylvania, 17003 457 Killinger Rd, Annville, Pennsylvania, 17003, Estados Unidos de América Category Operaciones Posted Date 03/21/2025
Director Packaging Operations. Would you like to be an influential leader in a growing and dynamic business unit within DHL Supply Chain?Are you motivated by leading others in a fast-paced contract...
-
Quality Assurance Manager II
Location Lancaster, Pennsylvania, 17601 1800 Cloister Dr, Lancaster, Pennsylvania, 17601, Estados Unidos de América Category Operaciones Posted Date 03/19/2025
QA Manager II . Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Conn...
-
Quality Assurance Manager II
Location Manchester, Pennsylvania, 17345 84 Zions View Road, Manchester, Pennsylvania, 17345, Estados Unidos de América Category Operaciones Posted Date 03/19/2025
QA Manager II . Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Conn...
Jobseekers Also Viewed