Your IT Future, Delivered

DevOps Manager

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about SaaS, Cloud technologies and Customer focus. Our Telephony Solutions team is continuously expanding. No matter your level of DevOps Manager  proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #DevOps

Grow together

DHL Customers are at the heart of everything we do. You will provide leadership experience and shape the direction of a well-established team supporting Telephony Suite of Products. Our Telephony products provides a platform for communication between DHL Express customers and our Customer Services centers worldwide. You will embark on an exciting journey and help our Express colleagues and Customer Services centers to migrate to a new platform that is currently being rolled out. We can assure you that this will be an exciting journey providing a lot of learning and growth opportunities for the many years to come.

You will be a pivotal team member and in your daily job you will communicate and collaborate with ITS, Express and Express IT management and many other teams including external vendors.

Ready to embark on the journey? Here’s what we are looking for:

As a DevOps Manager, having management and leadership attributes is a must have. Very good knowledge of IT management  will also be an integral part of this role.

You are a technology aficionado, therefore you have a good understanding of DevOps processes and practices. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• An extra week of holiday (25 days/year), 6 Self-sickness days, Full compensation for up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service
• Annual bonus
• On-going professional & technical training and certifications
• Flexible working hours with home office possibilities
• Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, medical membership, long-term sickness insurance
• Company car for business & private purposes/car allowance
• Multisport card, Discounts with selected partners, Rewards for work anniversaries, Company events and Health Days, Fruit days, One-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more

Great Team

Hi, my name is Rakhi Chandrasekharan and I’m a manager of Telephony Solutions sub-domain. I started my career at DHL IT Services back in 2011, when I took a role as technical enginer in the Express Sales team. Gaining more hands-on experience with IT management, Development and Operations has always fascinated me, so I moved to the Team management roles within Express Sales and then Customer Service departments within ITS team. From there, I moved fast through the company ladder and soon landed a Head of a sub-domain within Express Solutions – Customer Services domain. Together with the strong support of a multinational & diverse team, we are working on our common ambition – to establish the 21^st century Contact Center tool withing our area. Looking forward to having you onboard!