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Apprenticeship Program



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Start your career with DHL

The DHL Switzerland Apprenticeship Program offers various careers and training programs in an exiting and innovative industry.
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Great Place to Work. 
​​​​​​​Great Place to Start your Career!​




Our vision of being “The Logistics Company for the World” is a goal we can only achieve with the growth of a diverse workforce. Our apprentices are our future!

Are you looking for an interesting apprenticeship? One that is far from boring and where you can fully live out your organizational talent and communication skills? Then is DHL the right place for you!
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Would you like to move the world with us?

You’ll receive a varied training through rotations in different departments
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You’ll have ample time to learn about air, ocean, road and rail transport
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You’ll maintain a lively exchange between DHL apprentices and networking will be encouraged and promoted
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You’ll gain a lot of experience on joint excursions with apprentices and professional trainers
You’ll have regular meetings with trainers and apprenticeship program officer at the site
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You’ll have a wide range of exciting opportunities for further employment in the most international logistics company in the world

Your benefits


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6 weeks of vacation
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DHL Express Switzerland has been certified as a "Great Place to Work" for several years in a row
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We promote your potential and participate in promotional- and support courses as well as language certificates 
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All doors are open to DHL employees! E.g. for an interesting stay abroad or a work assignment at another location in Switzerland 
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Further trainings are supported and promoted by DHL
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Takeover of all teaching materials, financial participation in IT work equipment for the school (BYOD) 

Future Leaders
After completing your apprenticeship, you are eligible to continue your education to become a forwarding specialist or a supply chain manager with a federal diploma. A post-graduate degree from the university of applied science (Fachhochschule) will help pave your way into international top management positions.

Operations​
With the professional examination (e.g. Logistician, Federal Diploma of Higher Education etc.) or the higher professional examination, many doors with interesting future prospects are open to you. If you show commitment and initiative, you will soon take on tasks with more responsibility. 

Customs
After successful completion of the EBA apprenticeship, you have the option of completing either the one-year additional training as a customs assistant or a two-year respectively three-year apprenticeship as a Commercial Employee EFZ. 

What you need to bring for the apprenticeship

Commercial Employee EBA

  • Good to very good school performance (basic profile) in mathematics, German, English and French 
  • Interest in commercial tasks and services, trade and transport
  • Good comprehension skills
  • Good communication and teamwork skills
  • Reliability and sense of responsibility
  • Enjoyment of computer work and numbers

Logistics Professional EFZ – Specialization Distribution

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  • At least 17 years old
  • Good to very good school performance (basic profile)
  • Interest in warehouse work and distribution
  • Reliability, sense of responsibility and independence
  • Practical understanding
  • Good health, physical endurance and resilience
  • Good communication and teamwork skills

Logistics professional EFZ – Specialization Warehouse

  • Good to very good school performance (basic profile)
  • Interest in warehouse work and distribution
  • Reliability, sense of responsibility and independence
  • Practical understanding
  • Good health, physical resilience and endurance
  • Good communication and teamwork skills


Customer Dialog Specialist EFZ

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  • Good to very good school performance (extended profile) German, English and French
  • High communication skills in German, English and French
  • Interest in commercial tasks and services, trade and transport
  • Ability to work in a team
  • Reliability and sense of responsibility
  • Good comprehension and networked thinking
  • Pleasure in computer work

Commercial Employee EFZ – Branch services & administration

  • Good to very good school performance (extended profile) in mathematics, German, English and French
  • Interest in commercial tasks and services, trade and transport
  • Good comprehension and networked thinking
  • Good communication and teamwork skills
  • Reliability and sense of responsibility
  • Enjoyment of computer work

Commercial Employee EFZ - Branch freight forwarding

  • Good to very good school performance (extended profile) in mathematics, German, English and French
  • Interest in commercial tasks
  • Good comprehension and networked thinking
  • Good communication and teamwork skills
  • Reliability and sense of responsibility
  • Organizational talent

Logistics professional EFZ – Specialization Warehouse

  • Good performance in math, German, French and English as well as creative subjects
  • Interest in designing online and offline media
  • Creativity and organizational talent
  • Quick comprehension
  • Technical understanding and abstract-logical thinking
  • Strong teamwork and communication skills
  • Ability to concentrate and perseverance

Computer scientist EFZ

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  • Good to very good school performance in math, German and English 
  • Creative and solution-oriented thinking with a systematic and structured way of working
  • Enjoy technical topics and experimenting
  • Sense for theoretical processes and procedures
  • Technical understanding and abstract-logical thinking
  • Strong teamwork and communication skills
  • Good written and spoken English skills
  • Good understanding of service, ability to concentrate and perseverance
  • Desire for challenging tasks and responsibility

Schedule of your apprenticeship


  • Start of apprenticeship: 1st  August 
  • Duration of the apprenticeship: from 2 to 3 years
    Switch departments every half or full year

Phase 1 (1-6 Months).
  • Introduction to the DHL world
  • Introduction to the professional school and training courses
  • Training on-the-job
  • Probation interview

Phase 2 (7-30 Months)​
  • Learning of the varied professional skills (learning on the job)
  • Regular semester dialogue 
  • Attendance of professional school and training courses
  • Interaction between apprentices and practical trainers

Phase 3 (31-36 Months)​.
  • Preparation for the qualification procedure
  • Dialogue  about further employment
  • Completing the qualification procedure
  • Apprenticeship diploma

FAQ-Career Apprentices DHL

What to do next?


Applications are welcome any time each year, for the apprenticeship start the following August. 
We prefer online applications, the online application process is simpler, faster and easier to track. 

Application Process


Please upload a cover letter, your CV, your last four  school transcripts/report cards and an assessment test (Multicheck, Check S1/S2). If you have other references, such as certificates from trial apprenticeships, volunteer work, etc., upload these as well.

1. APPLICATION
Once you have decided which  apprenticeship you would like to apply for, you will need to complete an online application. You will be asked to enter personal details and upload the required application documents. So please ensure you have the documents as PDF file before applying.
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2. INTERVIEW
Once you’ve been invited to an interview or a trial apprenticeship, you’ve already got one foot in the door. Now it’s up to you to convince us entirely. 
There are some important rules for the interview. Follow these to make it positive.

Do’s
Prepare well; you want to be able to answer questions without long pauses or hesitation. Be punctual and show respect for your interviewer. Make sure you are well groomed.
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Don’ts
Do not answer questions with a simple ‘yes’ or ‘no’. Make sure that a dialogue develops between you and your interviewer. Give your interviewer correct and relevant information about you and your motivation to learn this apprenticeship. This will give them a better idea of you.

3.  TRIAL DAY
Following the interview, the final step of the process takes place: the trial day. 
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Preparation is crucial, but it's also important that you be yourself and show us who you really are! We will inform you in advance of the details of what to expect on that day.

Training centers and –places

Contact us if you would like to learn more.