MIS & Analytics

·        Collect, analyze, and interpret data from various logistics operations, including transportation, warehousing, and inventory management.

·        Ensure data accuracy, integrity, and consistency across all systems and reports.

·        Creation of dashboards and presentations as per customer requirements.

·        Develop and produce regular and ad-hoc reports to provide insights into logistics performance, operational efficiency, and key performance indicators (KPIs). Present findings to management and stakeholders, highlighting trends and areas for improvement.

·        Manage and organize large datasets related to shipments, warehousing, inventory, and transportation.

·        Visualize logisticsdata using charts, graphs, and dashboards to effectively communicate performance and areas for improvement.

·        Monitor access to sensitive information and implement safeguards as necessary.

  He/ She will be responsible for timely & accurate data reporting for all the division/areas of work.

·        Prepare reports as per agreed formats and share with customer at agreed frequency.

·        He/ She must understand the data being worked on to do analysis and highlight any area of concern.

·        Prepare monthly deck and monthly meet presentations.

·        Add value in doing analysis, bring in ideas for improvement, and highlight outliers through MIS & reports.

·        Provide additional reports or cater to additional data as and when required.

·        Monitor access to sensitive information and implement safeguards as necessary.

·        Ensure customer expectations are met thus leading to overall customer satisfaction.

• Primary focus to analyse, interpret and develop reports.
• Follow and adhere to SOP, exception process and set guidelines.
• Maintain records as necessary as process / audits or as explained.
• Commitment to delivering exceptional service and support to customers.
• Should be able to manage time effectively and should be quick & accurate to respond

·        Excellent written and verbal communication skills, including the ability to communicate complex logistics data clearly.

·        Customer-facing and interaction skills (excellent).

·        Strong attention to detail and accuracy, particularly when dealing with large volumes of logistics data.

·        Proficiency in MS Office Suite (Word, Excel, Outlook).

·        Excellent analytical and problem-solving skills with a keen attention to detail.

·        Flexible in working for various shifts and able to handle work pressure.

·        Works cooperatively with others to achieve target and objectives.

·        Accomplishes own tasks in support of team goals and actively offers to help colleagues.

·        Strong organizational and time management skills, with the ability to manage multiple priorities.

·        Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.