Security and Phishing Information

 

RECRUITMENT FRAUD AWARENESS


Scammers use fake job offers to trick applicants into disclosing sensitive information or sending money.


DHL follows ethical principles (DHL Code of Conduct) and respects the confidentiality of sensitive business information. DHL will never ask candidates to transfer money in advance or purchase services as part of the recruitment process.

Report fraudulent activities to your local law enforcement authority. Please also inform DHL by email, preferably including the email correspondence as an attachment, at phishing-dpdhl@dhl.com.


FAKE JOB OFFERS (INITIAL APPROACH) 

Based on experience, fake job offers may appear as emails, links in text messages, contact from unprofessional recruiters, job advertisements on job boards, social media posts (for example Facebook), or fraudulent websites.

These fake job offers often include one or more of the following warning signs:
  • Direct, unsolicited contact regarding a job opportunity, for example by email or chat.
  • Use of unusual communication channels, such as a Gmail address, a WhatsApp message from an unknown sender, or a LinkedIn profile with no verifiable connection to DHL.
  • The position appears to be an almost perfect match for your skills and experience.
  • Unusually attractive compensation or benefits, such as exceptionally high pay, permanent remote work, or reimbursement of visa, flight, or relocation expenses.
  • Vague job descriptions or references to jobs, functions, or locations that do not exist.

Fraudulent job advertisements and recruiter profiles may misuse the DHL name, logo, and branding to appear legitimate and trustworthy. 

UNUSUAL BEHAVIOR DURING THE RECRUITMENT PROCESS

Applicants may be able to identify a fraudulent recruitment process through the following indicators:
  • Requests for personal information, such as a copy of an ID document or bank account details.
  • Requests for confidential information from your current role, including detailed questions or work samples relating to project status, customer relationships, IT systems, or internal processes.
  • Requests to transfer money, for example for registration fees, background checks, or security clearances.
  • Requests to purchase additional services, such as paid resume or application review services. 

RECOMMENDATIONS FOR DEALING WITH FAKE JOB OFFERS

If you receive a suspicious job offer or a message from an unknown sender, we recommend the following security precautions:
  • Follow standard email security practices. Do not open attachments or click links from unknown senders without verification.
  • Verify the job offer and the recruiter independently through DHL.
  • Apply through the official DHL careers portal.
  • Do not respond to a suspected fraudulent recruiter.

If you believe you may have become a victim of recruitment fraud, report the incident to the appropriate local law enforcement authority. You can also notify DHL by email, preferably including the email correspondence as an attachment, at phishing-dpdhl@dhl.com.

For additional guidance, please see DHL Fraud Awareness.