Solution Design Manager

About us

DHL Supply Chain, part of DHL Group, is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.

Responsibilities

Role Purpose:

To develop and design supply chain solutions for complexity level 2 & 3 projects and:

• Manage agreement to key business characteristics, assumptions & risks with customer & internal stakeholders
• Manage solution design deliverables as work stream leader & manage critical path tasks, risks, issues and mitigations
• Validate customer solutions are based on existing benchmarks & best practice
• Conduct sensitivity analysis and stress testing to support "future proofing" of proposed solutions
• Develop and present compelling & competitive customer value based proposals ensuring that Accelerate principles have been applied.
  
  

Key Accountabilities

• To be the country SME in specific solutions design skills and sector-specific skills/ tools
• To lead and mentor the assigned SD team members on specific skills/ project needs
• To lead/ support the SD workstream in the pursuit of new business/ renewal of existing
• Provision of solutions/ analytical support for implementation/ re-engineering needs for key/ strategic projects as assigned
• To establish optimal costing/ commercialisation for New/ Existing business
• Engage and work closely with operations team on implementation of assigned projects
• Engage and work closely with BD and sector team on proposing solution design needs
• Championed assigned practise/ solution subject matter expertise- build depths via research and application, team development & training, engagement on relevant projects
• Outline solutions and commercial proposals in appropriate formats for presentation to internal / customers. Participate in customer presentations where required
• Develop and maintain good and effective communication across the business
• Actively seek to understand and apply innovation be it facility, fleet, technology or safety to solutions

Requirements

• 5 to 8 years of relevant experience in solution design, automated warehouse solutions or operational experience in contract logistics, supply chain industry
• Bachelor's degree / Master's degree in relevant discipline
• Understanding of solution design tools, techniques and procedures
• Strong communication, presentation and stakeholder management skills
• An advanced user of tools such as Microsoft Excel to perform complex data analysis
• Fluent in English