Scammers use fake job ads, websites and phishing e-mails to trick applicants into disclosing information or transferring money. Fake job ads in social media (e.g. Facebook) or fake websites often contain the following incentives:

• Free meals
• Provision of visas for the country of destination
• Free flights to the country of destination
• Anyone can apply and no training is necessary

False job ads and websites invite the applicant to apply by e-mail / WhatsApp / SMS etc. Name and layout of e-mails are copied from DHL in order to appear trustworthy. In the course of communication, applicants are asked to provide personal data such as a copy of their passport or similar and to transfer money (registration fee, security check, etc.). 

DHL never requires applicants to transfer money in advance!

If the content of an e-mail is suspicious or if the sender is unknown, we recommend that you adhere to the following safety instructions:

• Do not open any attachments and do not execute any files that come with the email
• Do not click a link in the e-mail
• Never reply to the sender
• Never enter your DHL Group access data if you are not sure that you are visiting the desired website

To effectively combat fraudulent activities, send suspicious e-mails as attachments (drag and drop them into a new e-mail) to phishing-dpdhl[at]dhl.com. Screenshots, URLs to suspicious content, photos or other evidence can be additionally helpful, but the original e-mail as an attachment and not just as a forwarding is the most effective piece of evidence.