LLP - Operations Excellence Manager

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Operations Excellence Regional Manager. In this position you will play a crucial role to support our vision of becoming a Great place to work for all. Position located in Valencia Center of Excellence. Visit us for further info: https://dhlinsights.dhlsupplychain.dhl.com/ao-lead-logistics-partner

What will your responsibilities be?

• Accountable owner and leader of the Central Operations Excellence function regional cluster
• Responsible for the communication, delivery & implementation of the Central OPERATIONS EXCELLENCE  agenda & driving an OPERATIONS EXCELLENCE  culture to support our the 3 bottom lines
• Build partnerships, strong diverse stakeholder relationships and act as an enabler for our business strategies to be achieved
• Ensure regulatory and customer expectations and standards are consistently met
• Drive cross collaboration with functional and operational leads to identify & share best practice, ensure standardisation and drive continuious improvement
• To present Central OPERATIONS EXCELLENCE  solutions to prospective customers, inspiring confidence in LLP’s Central OPERATIONS EXCELLENCE  service deliverables
• Achieve KPI targets, implement initiatives and deliver continuous improvement opportunities
• Lead and build Central OPERATIONS EXCELLENCE  Cluster team, review resource reqs and budget to deliver excellent, consistent service that meets business & customer needs, present & future
• Provide leadership, coaching, support and excellence in line management
• Maximise standards compliance in H&S, Quality Management, Risk Management, minimize deviations from process and requirements, maximise improvements.
• Maximise crisis resilience and response capability, minimize recovery times of critical services.

You won’t find another OEManager position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:

• University degree National & International                       
• Qualifications and experience in Project Management & Supply Chain Management                            
• Qualifications in ISO, H&S, Continuious improvement & change management preferred
• +5  experience in the logistics industry in the area of supply chain management                            
• +5 years team leadership experience                                                                                                           
• Experience of working to ISO standards and other regulatory and compliance standards/legisitation  
• Experience in process improvement techniques
• Experience working internationally or in diverse business environments and working in a country/regional/global environment
• Outstanding communication skills and ability to influence at a senior level                                      
• Outstanding team management and Change management experience skills                                                                                                             
• Strong administrative and MS Office and  people and stakeholder management skills                             
• Knowledge of Central Ops Ex corporate standards                                                                                   
• Knowledge of regional technical & regulatory requirements over all central Ops Ex disciplines          
• Able to focus on immediate needs keeping the big picure in mind - successful track of leading multiple programs simultaneously                                                                                                            
• Able to ramp-up quickly on new topics as well as dive into and understand operational content      
• Excellent analytical and problem solving skills                                                                             
• Effective management in a diverse geographic and multi-cultural environment

What do we offer?

• Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other
• Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain
• Flexibility: We offer flexible work hour and hybrid work model. We care about our work life balance
• Competitive salary package and corporate benefits

We are looking forward to receiving your application.