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Business Development Executive - Industrial Projects

AV-268065 Dublin,Leinster,Ireland Posted Date 03/04/2025 経営幹部 フルタイム（常勤） 正規雇用 37.5 Global Forwarding, Freight DHL Global Forwarding (Ireland) Limited

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Description

 DGF Role Profile

Organisational Background Information

Role Title 

Business Development Executive – Industrial Projects

Business Unit

DHL Global Forwarding

Location

Field-based and can work from Dublin, Shannon, or Cork DGF Offices

Scope of Role 

To manage and develop Project cargo business customers, focused in the Ireland market. As a member of the Ireland Industrial Projects team, the role will have overall accountability to develop a pipeline of business in the project cargo market sector, by leveraging the relationships with stakeholders in client organisations, who ultimately have responsible for project execution, and project logistics decisions.  

Reports to

Head of Industrial Projects Ireland

Dotted Reporting line

N/A

Direct Line Reports

N/A

Days & Hours of Work

Monday to Friday 9am to 5.30pm, or such hours as deemed necessary to fulfil the requirements of the role

RCS Grade

TBC

Role Profiler

Head of Industrial Projects

Accountabilities

 

Key activities

Key Accountabilities
  • To manage the DHL Industrial Projects relationship with client representatives typically in senior procurement and logistics roles, provide country wide support for the Ireland Industrial Projects team, working in close cooperation with the Country IP Head, other IP country managers, country BD & sales teams, global and regional IP account team, regional and global bid teams within Industrial projects.

 

Main Roles and Responsibilities:

 

  • Project customer engagement at all levels
  • Networking with the DHL IP offices and DGF offices Globally to ensure support from the network to commercialise and operationalise new opportunities  
  • Facilitate review meetings on current and new project opportunities with the targeted client companies
  • Provide support to the DHL regional bid team both technical and commercial creating bespoke responses to submit to the customer
  • Direct input in preparation of Tender Submissions, meeting the specific deadlines, with a support of Regional & Global Bid IP Team
  • To be able to write the technical responses and describe Project Management Processes and overall execution either through direct experience relevant to the project cargo business  
  • Ability to explore alternative responses and solutions and think outside of the box
  • Working collaboratively with the country teams to propose commercially and technically attractive solution to the project.
  • Technical Project Logistics Experience  - Has an excellent knowledge and understanding of Project specific requirements, understanding Contract Logistics, with one eye on the Competitor' Market Strategies and different Pricing strategies. Having been involved in Project Industry with prior knowledge & background. 
  • Operations experience, understanding of Heavy Lifts / Out of Gauge Cargo movements and cost implications as it relates to projects. Excellent understanding of INCOTERMS. Ability to negotiate project and contract specific and market rates directly with suppliers.
  • Coping with Pressure & Adversity - Has the skills to deal well with setbacks/ taking the attitude that most problems can be solved/ being able to find solutions to unexpected errors. Ability to work fast in stressful situations essential. Able to have flexible approach to working hours in order to meet the deadlines.

Competencies

Relationships with others
  • Communicates in an open and honest manner. 
  • Treats others with respect, develops trust and values diversity. 
  • Demonstrates sensitivity to diversity, i.e., culture, gender, age, religion, race disability. 
  • Develops effective relationships with employees, peers, and managers. 
  • Confidence in dealing with all levels in the business over the telephone and also on a face-to-face basis. 
  • Ability to remain calm when dealing with difficult people. 
  • Good listening skills and ability to respond in a clear, respectful manner.

Teamwork
  • Commitment to fulfilling their role in a team. 
  • Supportive approach to other team members. 
  • Shares information, knowledge, ideas, and experience freely with others. 
  • Commits to team decisions and contributes to building a team spirit. 
  • Works collaboratively with others to achieve team or business objectives.
  • Establishes acceptable levels of quality and quantity of work; reviews, recognises and supports achievement
  • Encourages and motivates team members and work colleagues

Customer Orientation
  • Is focused on identifying and understanding each customer needs – anticipating unique opportunities for DHL IP to be involved early in the development of the new projects. Understanding the potential synergies with existing business and leveraging knowledge and the DHL IP presence in a particular country for the benefit of the project.
  • Has excellent presentation style, with well-articulated solutions to current and future issues, and ability to problem solve using past personal experience having worked within the project environment.

Problem Solving
  • Identifies issues, problems, and opportunities. 
  • Deep dives to identify root causes of issues
  • Applies formal problem-solving techniques
  • Evaluates risk
  • Gathers information and analyses cause and effect. 
  • Quickly and practically solves problems. 
  • Establishes effective work processes and measures. 
  • Documents and communicates awareness of the problem, solution and action taken.

Commitment to Excel
  • Achieves work targets and is willing to take on additional roles/responsibilities. 
  • Continuously reviews current processes. 
  • Seeks and is open to feedback from others. 
  • Always behaves in a manner consistent with DHL's values. 
  • Demonstrates a positive attitude to change. 
  • Flexible approach to work. 
  • Looks for opportunities in a changing situation.
  • Provides detailed advice to others
  • Takes initiative to keep skills up to date

Procedural Skills
  • Ability to organize own workload across a range of responsibilities & meet deadlines. 
  • Ability to select appropriate procedures. 
  • Ability to follow procedures. 
  • Ability to meet procedural deadlines. 
  • Ability to improve an existing procedure.
  • Ability to create a procedure.

Attention to Detail
  • Ability to work with lots of data to high level of accuracy. 
  • Ability to apply high attention to detail to written (text) documents. 
  • Ability to follow through on procedures and ensure completion.


 

Skills / Qualifications:

Expected years of experience (minimum)
  • Minimum 3 years’ experience in commercial sales within the freight forwarding industry. Ideally within the Project Logistics sector
  • Proven track record managing large, complex customer accounts with a results-driven, customer-focused approach.
  • Deep operational background in freight forwarding with strong knowledge of key products.
  • Self-directed with the ability to work independently and meet targets.
  • Strong communication, influencing, and relationship-building skills, capable of engaging at senior management and board level.
  • Excellent time management, organisational skills, and experience leading cross-functional teams.
  • Able to work under strategic direction (not micromanagement) and contribute to overall solution design

 

Expected Qualifications
  • Relevant third-level qualification desirable.
  • Comprehensive knowledge of Industrial Projects (IP), supply chain management, and commercial awareness.
  • Strong interpersonal, communication, and delegation skills.
  • Proficiency in MS Office and general computer skills.
  • Full, clean driving licence.

The above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed.  The Company reserves the right to revise or amend duties at any time.

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