Diversity, Equity, Inclusion & Belonging (DEIB)

As a company powered by people, Diversity, Equity, Inclusion and Belonging (DEIB) goes to the heart of everything, we do at DHL Group. By actively promoting DEIB, we develop the best workforce, drive innovation and enable our people so that everyone can make a difference with their contributions.
Diversity embodies all the differences and similarities such as gender, ethnic and national origin, race, religion, age, disability, or sexual orientation that make us unique individuals. This includes bringing together people with diverse backgrounds, skills, experiences, and perspectives across all levels of an organization.

Equity is about providing individual levels of support and opportunities to meet the different needs of each and every employee. Equity also refers to the fair treatment for all by identifying and eliminating inequities and barriers.


Inclusion is about creating and maintaining a work environment in which all individuals feel welcomed, respected, and valued, regardless of who they are.


Belonging is about feeling comfortable and connected at work and enabling people to contribute to shared and meaningful purposes. This creates safe environments where everyone can bring their authentic self to work.

Our approach to diversity, equity, inclusion & belonging

Strategy 2025 is the foundation for all our employee-related efforts – including our aspiration to become an “Employer of Choice” and a ‘Great company to Work for All’. DEIB is an intrinsic part of the ‘S’ pillar in our Sustainability Roadmap and builds a strong connection to being a great company to work for all.  
Our commitment to DEIB is an integral part of our values of ‘Respect & Results’ in Strategy 2025. DEIB is an element of our Common DNA that helps us to put our behaviors, beliefs, and actions into practice every day.  
Following our ambition to create a sense of belonging for all,  we aim to add value to Our People, Our Leaders, Our Customer and Suppliers, and Our Communities.

Belonging at DHL Group

At DHL Group, Belonging is the driving force behind our DEIB efforts, making it a Great Place To Work. It's about creating a work environment where everyone feels comfortable and connected and can bring their authentic selves to work. Therefore, our company culture is rooted in fostering a sense of belonging for all, ensuring that every initiative and program strengthens our commitment to creating an inclusive and supportive workplace for our diverse community.

Message from our leaders

Alex Max
Thomas Ogilvie 
Board Member HR & Labor Director
"Here at the DHL Group, we believe that people should live their lives in whatever way they choose."
Alex Max
Rick Jackson 
​​​​​​​EVP Engagement & Enablement
"We are a workforce of nearly 600,000 around the world, all coming from different walks of life and bringing different perspectives to everything we do. Across all the regions, all around the world, we work side by side, united by our common values and the beliefs that define who we are. Be that voice for Diversity, Equity, Inclusion & Belonging."
Alex Max
Susanna Nezmeskal-Berggötz
Vice President
Diversity, Equity, Inclusion and Belonging
"We view DEIB as one of the Group’s real strengths. It is our primary objective within the DHL Group to tap into our full potential and continue to promote DEIB. It is, therefore, crucial to integrate DEIB in all aspects of our day-to-day activities and decision-making processes. To ensure this, we, the Central Diversity & Values team, work closely together with the divisional DEIB teams worldwide."
Alex Max
Holger Balog
Team Lead, Post & Parcel Germany
"I became a mail deliverer with a personalized working time account. That means I was given more time to complete my deliveries than others in the same job. My delivery route was specially tailored to ensure that I can cope. For example, when delivering advertising circulars or flyers, I need a lot longer than my colleagues who have two healthy arms."
From D&I to DEIB: Why a sense of belonging can make all the difference
Leave that comfort zone: Why we need more leading women in logistics
Harness the power of diverse thinking
There is no excellence without diversity
DHL Group receives awards for diversity, inclusion and equal opportunity